Services

We have a range of skills with which to serve you. Julia’s expertise is more rooted in programs and their design, evaluation and management. Tom’s tends more toward organizational development, planning and management, and designing and facilitating meetings, retreats and longer-term processes. We collaborate with other qualified professionals on many projects in order to access additional skills or increase MGA’s capacity when necessary. On every project, however, either Tom or Julia personally serves as the lead consultant and project manager. During an explicit project startup phase, he or she will work with you to develop a project plan with clear objectives, deliverables, assumptions, roles, methods, budget and timeline.

Core Services

Program Evaluation, Research & Design: Having worked for years on the front lines of program delivery and management, we conduct focused, actionable research and we design evaluation systems that are practical to implement and maintain. While we can help you “think big” like any experienced consultant, we tend to focus on the probable more than the possible!

Increasingly our work is focused on creating simple, practical, sustainable program evaluation systems. We help organizations develop these systems and build their staff’s capacity to continue to do evaluation independently, or with a minimum of outside help. Typically, these engagements focus on helping you create…

  • Clear logic models that illustrate what your program intends to accomplish, and the impacts and outcomes you will monitor to measure your success;
  • Simple forms and procedures that your staff will use for client intake, to track service delivery and to ensure followup and outcome measurement; and
  • Practical computerized tools by which your staff will be able to create reports and measure impact, with little or no dependency on us or other outside consultants.

In addition, we help organizations create effective new program initiatives, improve service quality and ground their programs in a broader research and policy context. Evaluation projects can become too “academic” or divorced from day to day work, becoming burdensome and unrealistic to maintain for limited staff resources. Read more about our Program Evaluation, Research & Design services.

Strategic Planning & Facilitation: MGA specializes in designing and facilitating planning processes, retreats and meetings to achieve consensus, and to prepare your organization for results. Strategic Planning with MGA involves and values stakeholders, while allowing the project to progress methodically and deliberately. Successful boards, management teams and staff are focused around a single, common set of goals. Each individual understands her or his own role in achieving these goals, as well as one another’s. We help your organization’s board and leadership develop agreement on priorities for the next 3-5 years, and create a timely and practical blueprint for action: a concise plan that people will use, not a research report that will sit on the shelf gathering dust.

We have also designed and facilitated a range of other planning processes, discrete meetings and retreats. All of these engagements are built on our deep experience as management consultants and facilitators. As with all of our work, these projects are rooted in practicality and flexibility. We design custom engagements that meet each organization’s current circumstances, strengths and needs. We have enough experience to support, coach or facilitate change for a wide range of organizations, personality types and areas of technical challenge. Read more about our Strategic Planning & Facilitation services.

Other Services

We have also frequently provided a range of other services to assist organizations. These services are often included in our program evaluation or strategic planning projects. If they meet another discrete need within an organization, we also provide them independently.

Learn more about our Core Services:

Strategic Planning & Facilitation
Program Evaluation, Research & Design

Learn more about our Other Services:

Survey & Market Research
Management Systems, Methods & Documentation
Coaching & Transitions
Organizational Development